PRIVACY POLICY
1.- Site Ownership
INTERVERA GLOBAL SERVICE, S.L. (hereinafter Aloe Life Cosmetics), with registered office at C/El Sauce, 9. Edif. Fayal. 38670-ADEJE (S/C DE TENERIFE), NIF: B76774249, provides the website www.aloelifecosmetics.com (hereinafter, the “site”) to internet users (hereinafter, the “user” or “users”, as appropriate) for the purpose of providing information about the company, its products and related promotions, as well as enabling the provision of various services through the portal (user registration, receipt of newsletters, and online purchases in its virtual store —hereinafter, the “store”—, etc.).
2.- Personal Data Protection Policy
2.1.- For the purposes of the provisions of Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPDGDD), as well as Regulation (EU) 2016/679 (hereinafter, GDPR), Aloe Life Cosmetics informs the user of the existence of an automated file of personal data created with the data obtained on the portal and under its responsibility, for the purpose of providing information and marketing the products offered in the store, as well as conducting promotional, advertising, and informational activities by any means (email, postal mail, telephone, mobile phone, etc.) about its product portfolio that may be of interest, in order to expand and improve such products, adjust its offers to the preferences and needs of users, and enable personalized navigation through the portal.
2.2.- The user expressly accepts the inclusion of the data collected during browsing the site, or provided by completing any form, as well as those derived from the commercial relationship and/or delivery of purchased products, in the automated file of personal data mentioned in section 2.1. At the time of collecting such data, the user will be informed about the mandatory or optional nature of providing such information for the delivery of products, except in the case of placing orders. In this case, Aloe Life Cosmetics hereby informs that the inclusion of such data will not be considered voluntary, as it will be necessary to formalize the purchase order. This involves providing data relating to identity, address, and, where applicable, payment methods required to complete the sale.
2.3.- The user may exercise, with respect to the data collected in the manner provided in the previous section, the rights recognized in Organic Law 3/2018, in particular the rights of access, rectification, erasure, restriction, portability, and objection (ARCO, as extended by the GDPR), as well as the right to withdraw consent for the transfer of their data, if applicable.
These rights may be exercised by written and signed request addressed to:
Aloe Life Cosmetics – Customer Service Dept.
C/El Sauce 9, Edif. Fayal – 38670 Adeje (S/C Tenerife)
NIF: B76774249
Or by sending an email to: info@aloelifecosmetics.com
2.4.- By accepting these conditions, the user expressly consents to the transfer or communication of the data included in the file mentioned in section 2.1 to companies in the same group as Aloe Life Cosmetics, whether or not they are located in Spain, for the same purposes indicated in section 2.1.
2.5.- Aloe Life Cosmetics, in using the data included in the file, undertakes to respect the confidentiality of the data and to use them in accordance with the purpose of the file, fulfilling its obligation to safeguard them and taking all necessary measures to prevent alteration, loss, processing, or unauthorized access, in accordance with Royal Decree 1720/2007, of December 21, and other applicable regulations.
CONTACT
Aloe Life Cosmetics undertakes to provide diligent and effective service to its customers.
For inquiries, questions, complaints, or any information you wish to request from Aloe Life Cosmetics, we recommend contacting our Customer Service Department:
Phone: (+34) 672 633 446
Email: info@aloelifecosmetics.com
Postal address (head office):
Aloe Life Cosmetics – C/El Sauce 9, Edif. Fayal – 38670 Adeje (S/C Tenerife)
NIF: B76774249